TERMS AND CONDITIONS OF USE

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These are the official Terms and Conditions of Use for Transforming Tribes located at 103/88 Vista Street, Mosman, NSW, Australia, 2088, herein known and referenced as “Company,” “Our,” “We,” and “Us.”

Our email is kat@transformingtribes.com .  “You” and “Your” refers to users of this Company’s website, communications, products, services  and related materials, herein known as “Offering.”

NOTICE: These Terms and Conditions of Use are legally binding. It is Your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of Our products, including online courses.

 

GENERAL PROVISIONS

This website is owned and operated by Company.

You must be at least eighteen years of age to use Our website. Use of this website is at Your own risk. We host Our site on a reputable platform and take reasonable efforts to maintain and host the site. However, We make no explicit representations or warranties as to the safety of Your individual use of the website, or its products or services. The Terms and Conditions contained on this page are subject to change at any time. NOTICE: These Terms and Conditions of Use are legally binding. It is Your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of Our products, including online courses. 

 

TERMS OF SITE & PURCHASER AGREEMENT

All Offerings are owned and provided by Company. These Terms and Conditions of Use govern and define how You are allowed to use and access Company’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.

You are legally bound to these Terms and Conditions of Use whether or not You have read them. If You do not agree with any of Our Terms and Conditions of Use, please email Us at the contact details listed at the top of this agreement, and We will make reasonable efforts to remove Your name, email, and access to Our Offering and website(s).

YOUR PRODUCT OR COURSE USE AND CONSENT

When You purchased Our Offering, You were given a reasonable notice that these Terms and Conditions of Use existed. By moving forward with Your purchase of the Offering and further access of the Offering, You implicitly agreed and continue to agree to abide by these Terms and Conditions of Use, as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.

You agree You are at least 18 years old or of the age of majority in Your applicable jurisdiction to access the Offering. Access of Our Offering and related materials by a minor is a violation of use, and We reserve the right to terminate Your access if such an issue is discovered.

 

INTELLECTUAL PROPERTY NOTICE

All images, text, designs, graphics, trademarks, and service marks are owned by and property of Company, or the properly attributed party. It is a violation of applicable law to use any of Our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should We choose to do so, including asking for financial penalties (damages) and/or an injunction forcing You to stop using Our intellectual property immediately.

You may NOT use Our intellectual property in any way, which includes republishing any text, image, design, or other property on another website, or posting a quote or image from Our site to any third-party website including social media. We have spent a great deal of time and money building the intellectual property located on this site and in order to maintain the integrity of it, We cannot allow any third party use.

YOUR MATERIALS AND CONTRIBUTIONS

By submitting a comment, photo, video, or other material(s) onto any website or platform owned or maintained by Us, including but not limited to third-party access sites, such as Our Facebook group(s) or online software platforms that We use to distribute Our Offering and related materials, You agree that We have a non-revocable, commercial license to re-publish Your submission in whole or in part unless You explicitly state that We may not do so with said submission. You have no right to privacy by accessing Our Offering or related materials, and We reserve the right to disclose Your participation in the same.

PRODUCT REVIEWS

We may ask You to leave a rating and/or review of Your purchase. If You choose to write a review, You must comply with the following guidelines:

• You have used and/or accessed the product(s) sufficiently to speak with reasonable knowledge as to its effectiveness, value, aesthetics or utility; and

• You do not use any offensive language, such as profanity, hateful or racist speech; and

• Your submission does not discriminate on the basis of race, gender, religion, nationality, age or disability; and

• You have not used your purchase in an illegal way, or made any implied or express claims to the same; and

• You are not related to anyone who owns any part of Our site; and

• You are not claiming any false or misleading statements; and

• You are not affiliated with or working for any site or company we deem a competitor, at our sole discretion; and

• You do not organize a campaign encouraging others to leave reviews, whether good or bad, unless otherwise authorized to do so.

We reserve the right to accept or reject Your review at our sole discretion. Reviews are not Our opinions or beliefs. We do not assume any liability for any review or for any claim, issue, liability or loss resulting from any posted review. By posting a review, You hereby grant to Us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

MODEL RELEASE

You must own the copyright to any image(s) You use by default or voluntarily on Our platforms or in Our Offering or related materials. You grant Us a commercial license to any image(s) You submit to Us by default, such as a Facebook profile photo or other profile image You voluntarily provide in accessing the Offering, or voluntarily upon Our request. Such a default or voluntary release of Your image and likeness may be used for any reasonable future business use.

NOTIFICATION OF USE

We are not obligated to notify You or anyone in photographs of Our publication or other use of any image or images You submit by default or voluntarily.

 

INTELLECTUAL PROPERTY

LIMITED LICENSE

Any and all materials, paid or free, that You access on this or any related domains that contain Our Offering are under the sole ownership or licensed use of Company.

To be clear, We own Our page layout and design, overall look and appearance, individual graphics, icons, videos, logos, taglines, and trademarks (common law or federally registered). You are not allowed to reproduce any part of Our website(s), program(s), product(s), service materials, or related communications.

You are only receiving a limited, non-transferable, non-exclusive, revocable license for non-commercial use only in order to access any content or materials in the Offering You have paid for or opted to receive. If You exceed the scope of this license, as determined by a legal authority such as a court of law or the Trademark Trials and Appeals Board, You have committed infringement in a manner that materially harms Us, and We have the right to seek damages and/or an injunction to remedy the situation until We are made whole.

You may:

• Access the Offering for Your personal use (if additional members of Your team need to access the Offering, You must purchase additional Offerings at one per each team member).

• Download and/or print any Offering materials for Your personal use in Your business (if additional members of Your team need to download and/or print any materials from the Offering, You must purchase additional Offerings at one per each team member).

• Use Our trademarks and copyrighted materials with Our consent and proper credit and marking, namely, using © with our Company name as the source of the materials and marking any federally registered trademarks with ® or common law trademarks with ™.

You may not:

• Re-sell or trade Your access to the Offering.

• Share the Offering with anyone else who has not yet purchased it or opted in to receive it.

• Reprint or republish any of the Offering, in part or in whole.

• Distribute any of the materials contained in the Offering or related materials and/or communications as Your own, otherwise known as stealing.

• Reproduce and tweak any part or whole of the Offering for distribution as Your own work.

• Claim ownership or use over any of Our intellectual property without Our prior consent, which includes (but is not limited to): copyrights such as course materials, worksheets, workbooks, lessons, videos, and more; trademarks such as names, logos, taglines, or other unique source identifiers; or trade dress including the look and feel of the Offering (and its related communications and materials).

• Use Our Offering or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s).

REQUEST FOR PERMISSION TO USE CONTENT

If You wish to use, publish, or access any of Our content, Offering(s), or related materials, You must do so by requesting permission prior to commencing use of the same by emailing Us.

CIVIL AND CRIMINAL PENALTIES

Even though Our Offering is not necessarily something You can physically hold in Your hand and walk away with, it is nevertheless considered theft to steal, infringe, or otherwise violate these Terms and Conditions of Use. We reserve the right to prosecute infringers to the fullest extent allowed by criminal or civil statute in any jurisdiction allowed. You explicitly consent to personal jurisdiction in Our location by opting into or purchasing any Offering or accessing its related communications and/or materials.

 

SECURITY AND ASSUMPTION OF RISK

SECURITY

It is Your responsibility to secure Your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. To the best of Our abilities, We do not store any whole credit card numbers or payment information, and instead, these are processed through third-party processors such as Stripe, Paypal, or other third party payment processors, as selected by You at checkout. By utilizing these payment processors to gain access to the Offering, You indemnify Us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.

CONFIDENTIALITY

You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty.

ASSUMPTION OF RISK

By accessing Our Offering and/or related materials, whether paid or unpaid, You assume all the risk of Your access and any subsequent actions You choose to take as a result of the influence, information, or educational materials provided to You.

 

YOUR COMMUNICATIONS

Any communications made through Our ‘contact’, blog, blog comments, newsletter sign up, or other related pages, or directly to Our phones or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on Our website, servers, comments, emails, or other media as allowed by Our jurisdiction’s laws, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how We store and use Your communications or any data provided by You in those communications, please refer to Our Privacy Policy.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of Our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate.

 

DISCLAIMERS

Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless Our website and company for any direct or indirect loss or conduct incurred as a result of Your use of Our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While We may reference certain results, outcomes or situations on this website, You understand and acknowledge that We make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for You as a result of these statements or any other statements anywhere on this website. If You have medical, legal, or financial questions, You should consult a medical professional, lawyer, or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions You choose to make as a result of using this website, related materials, products, courses, or the materials contained herein.

This website is updated on a regular basis and while We try to make accurate statements in a timely and effective manner, We cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge You gain as a result of using this website is used at Your own risk. If You should see any errors or omissions and would like to let Us know, please email Us.

RESULTS DISCLAIMER

You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches Our Offering(s) with different backgrounds, disposable income levels, motivation, and other factors that are outside of Our control. Therefore, We cannot guarantee Your success merely upon access or purchase of Our Offering(s) or related material(s).

GENERAL DISCLAIMER

To the fullest extent permitted by law, We expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by You or others in connection with Our Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. We are not medical, legal, financial, or other professionals, or if We are, during the course of this Offering and related material(s), We are not offering Our professional services and You expressly agree We are not acting in any professional capacity, including medical, legal, financial, or otherwise during the course of this Offering. This Offering is for educational and entertainment purposes only. None of the Offering or its related material(s) should be construed as medical, legal, or financial advice.

THIRD-PARTY DISCLAIMER

You acknowledge and agree that We are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including You.

WARRANTIES DISCLAIMER

WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT, OR SERVICES MATERIALS, OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

TECHNOLOGY DISCLAIMER

We make reasonable efforts to provide You with modern, reliable technology, software, and platforms from which to access Our Offering(s) and related material(s). However, in the event of a technological failure, You accept and acknowledge Our lack of responsibility for said failure, and while We will make reasonable efforts to support You, some technological issues are far outside Our control and will require You to access support from a third-party provider. To be clear, you hold Us and Flodesk, Inc. harmless from any claims arising out of any technological failure except in the unforeseen case of gross negligence, as determined by industry standards.

ERRORS AND OMISSIONS

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in Our Offering(s). We are not liable for any inaccuracies, errors, or reliance on personal opinions contained in Our Offering(s) or related material(s).

 

INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS

INDEMNIFICATION

You agree at all times to indemnify and hold harmless Our Company, as well as any of Our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to Our Offering(s) .

LIMITATION OF LIABILITY

We will not be held responsible or liable in any way for the information, products, or materials that You request or receive through or in relation to Our Offering(s). We do not assume liability for any third party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of Your access of Our Offering(s) and related material(s).

TERMINATION

If at any time We feel You have violated these Terms and Conditions, then We shall immediately terminate Your use of Our website and any related communications as We deem appropriate. It is within Our sole discretion to allow any user’s access of Our website, and We may revoke this access at any time without notice, and if necessary, block Your IP address from further visits to Our site(s).

 

FINANCIAL CONSIDERATIONS

PURCHASES AND PAYMENT

You authorize Us to charge your chosen payment provider for the total amount stated on Your checkout cart screen. You agree to abide by the terms and conditions of Your card issuer agreement and any other applicable third party agreement that may affect Your purchase with Us. You agree to provide current, accurate and complete details as requested to process your payment. If necessary, You agree to update your payment information in a timely manner so We can complete any outstanding orders and/or contact You as needed.

We reserve the right to change our prices for new purchases at any time.

You agree to pay any applicable shipping and/or handling fees as stated on your checkout cart screen.

YOU MAY BE CHARGED UPON RENEWAL

If You purchased or signed up for an Offering that is recurring or which Offering renews automatically, by providing your payment information, You authorize Company to charge your card for future payments of such Offering.  

Cancellation.  You may cancel any Offering that is recurring or which renews automatically by contacting Company.

ERRORS OR MISTAKES IN PRICING

We reserve the right to correct any errors or mistakes in pricing, even if We have already received payment. Any such changes will be conveyed in writing via email to notify You of Our correction and to allow You to take the most appropriate action in the event of such a correction or mistake.

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REFUND POLICY

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Refund Policy for Multi-Day in Person Programs, Events and Immersions:

 

You can find all the details about this event on our website. If you have any questions about the event, contact the event host through the "contact us" page on our website.  

 

No refunds will be accepted 30 days or less prior to event. 

 

All cancellations made with more than 30 days notice are eligible for either:

 

a) a full credit toward another Wild Tribes program/event or workshop (not including 1on1 sessions) less an $80 administration fee payable upon each instance of re-booking. with a maximum number of one re-booking allowed.

 

b) a 70% cash refund of ticketed amount 

 

Third party credit card, bank charges and platform booking fees are non-refundable at time of booking. 

 

Third party credit card charges and platform booking fees are non-refundable at time of sale.

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Please see terms and conditions below for any additional terms and conditions relevant to refund/costs.

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Refund Policy for 1-on-1 Sessions:

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Once the session is booked, no refunds can be made.

If more than 48 business hours notice is given a credit of equal value of original purchase price of the session minus any third party transaction or bank fees. The credit can then be used to re-book the same session type or against any other product or service offering on the site where the full remaining balance is paid at the tie of booking such service or product. 

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Credit is considered forfeit in full if it is not used within 3 months to re-book a service or product.

 

Please see terms and conditions below for any additional terms and conditions relevant to refund/costs.
 

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Refund Policy for all LIVE Online Programs:

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No refund or credit is available after purchase if attendance to event is a "no-show" or is cancelled within 21 days of event start date.  For the psychological safety of other participants and for the smooth running of The SHIFT Protocol all participants are required to attend every single aspect of the LIVE components. Should a participant fail to attend any of the components, they make their attendance void for the rest of the event and all monies paid will be forfeit.

 

If written notice of cancellation of participation is given with more than 21 days notice prior to event, a full store credit, minus any third party transaction or bank fees, will be made available to the buyer to use within 3 months of the initial cancellation date. All store credit not used within the three (3) month window post written notice of non-attendance, will be considered forfeit. 

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Please see terms and conditions below for any additional terms and conditions relevant to refund/costs.

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Refund Policy for all Online Programs:

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No refund or credit is available after purchase. All sales of online courses and programs are full and final.  All buyers must complete the online courses within the timeframe stipulated at purchase. Any request to access the course purchased after the stated expiry date of the program will be denied.

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Please see terms and conditions below for any additional terms and conditions relevant to refund/costs.

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Refund Policy for all Digital Products:

No refund or credit is available after purchase. All sales of digital products are full and final. 

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Refund Policy for all Physical Products:

No refund or credit is available after purchase. All sales of physical products are full and final. 

 

Deviation from Refund Policy

 

Any deviation from these policy guidelines is at the discretion of the company. Should you wish to contact us to request such due to unforeseen or extenuating circumstances please reach out to us via the 'contact us' page on the website.

Please see terms and conditions below for any additional terms and conditions relevant to refund/costs.

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In the event of ParticipatioN IN ANY 1-1 sessions, workshops, programs, retreats or events, these additional TERMS & CONDITIONS Apply

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This following section is an agreement between the participant (also referred to as "you" "me", "my", and / or "I") and the provider (referring to Kathryn Sforcina and / or Transforming Tribes PTY LTD and any of its staff, contractors & subsidiaries); concerning the enrolment of the participant into in-person and / or 1on1 sessions, workshops, programs, retreats or events as indicated by the participant's booking details. 

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In submitting payment for any and all of the aforementioned services, the participant agrees to all terms laid out in this agreement below:

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1. I am at least 18 years old, the age of consent to make any decisions as to my personal treatment, conduct and participation / or my parent or legal guardian has filled in this form to grant consent on my behalf.

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1.1 If the participant is under 18years of age and you are the consenting parent or guardian, you understand you are consenting to the below on your child/wards behalf.

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2. By purchasing a product or offering from the provider, I authorize and request the provider to engage with me so I may participate in full with the sessions, workshop, program, retreat or event I have indicated my attendance in. I agree an outline of what the product, offering, sessions, workshop, program, retreat or event entail has been provided to me, to my satisfaction, and that if I do not understand what to expect during the course of the product, offering, sessions, workshop, program, retreat or event, that it is my responsibility, prior to purchasing the product and or offering and / or attending the sessions, workshop, program, retreat or event, to request any further explanation from the provider until I feel comfortable sufficient information has been provided to me.

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3. I understand it is at my discretion as to whether I participate fully in any given aspect of the sessions, workshop, program, retreat or event however, should the provider deem that my non-participation will have a negative impact on the overall group dynamics or will compromise my health and safety or that of any other participant or staff member - I will be asked to either resume my full participation or leave that aspect of the session, workshop, program, retreat or event whichever is deemed appropriate by the provider. If I then continue to refuse to participate in the planned itinerary or am deemed unfit to continue to participate by the provider,  I understand, at the discretion of the provider, my participation may be cut short and I may be asked to leave the program without option of returning. I understand I will not be eligible for a refund in this instance and that (if applicable)  any costs incurred to return me either to my mode of transport or my place of residence will be born by me.

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4.  I understand that while the course of each session, workshop, program, retreat or event is designed to be helpful, my provider can make no guarantees about the outcome of my sessions, workshop, program, retreat or event and that I will not hold the provider liable in anyway if the sessions, workshop, program, retreat or event do not meet my expected outcomes.

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5. I understand these sessions can bring up uncomfortable feelings and strong reactions such as, but not limited to anxiety, sadness, fear and anger and that these feelings and reactions may be bought on prior to, during or after my session/s, workshop, program, retreat or event. I understand that these feelings and reactions are a normal response to working through unresolved life experiences,  trauma's and/or emotions and that these feelings and/or reactions will be addressed between my provider and myself, if and when they arise. I understand that it is my responsibility to notify my provider if my feelings/reactions are becoming more severe and that it is equally my responsibility to follow any protocols and/or homework given to me to support my integration of my sessions, workshop, program, retreat or event - including seeking additional medical support / treatment.

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6. I understand that these session/s can in no way be treated as a substitute for medical advice / treatment I have received or been recommended to receive and that I cannot hold the provider responsible should I choose to ignore medical advise or refuse medical treatment that a qualified medical practitioner deems necessary for me or any condition that I may have.

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 7. I understand that, from time to time, as part of a session, workshop, program, retreat or event the practitioner may lay his/her/their hands on my body, particularly on my head and over the heart and stomach. However, this will be done only with my prior knowledge and consent. I also agree I will remain fully clothed but understand watches, cell phones and any other electrical, metal or magnetic items will be asked to be turned off and/or removed from my person if the provider deems necessary for the best outcomes of any particular session.

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8. It is my responsibility to notify the Provider of any current / pre-existing medical conditions and medications, allergies, recent surgeries, transplants, prosthesis, pacemaker or any other electrical, metal or magnetic device or item in my body. I understand that the sessions, workshop, program, retreat or event are intended to help me, the client, and any medical or psychiatric issue or condition that occurs during or after the session/s is not the responsibility of the provider, nor can I hold the provider liable for such. In addition, I understand the provider cannot be held liable for any information withheld by me as to my existing medical or mental conditions, contraindications to medication/s or existing level of phsycial health and overall fitness to participate. I understand that failure to submit any forms requested of me to fill in and sign prior to my egagement i any sessions / events / workshops / programs / retreats will automatically disqualify me from attending, I will not be eligible for a refund in these circumstances

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9. AdditionalIy, I / or anyone appointed to represent my interests, will not hold the provider responsible or seek compensation for any injury, death or illness suffered by me caused in whole or in part by my participation in the sessions, workshop, program, retreat or event.

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10. I understand that these session/s should not in anyway interfere with or replace traditional medical or psychiatric care and, whilst they can enhance other medical/psychiatric treatments,  I understand that if I am presently under current medical or psychiatric care, I should not stop any traditional medical treatments or medication without advice of my physician/psychiatrist. I will also provided details of the medical practitioners I am receiving treatment from as well as any details with respect to allergies and /or medications or natural supplements I am using, prior to attending any sessions, programs, events etc and hereby give the practitioner permission to liaise with my medical practitioners to ensure I receive the best possible care without any possible contraindications.

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11. I understand all sessions, workshop, program, retreat or event are illicit drug and alcohol free and that I will not engage in the use of these substances within 48hours prior to or during my participation. If I use tobacco regularly, I agree, if permitted, to smoke only in designated areas also, if ont permitted I agree to use nicotine patches for the duration of my attendance. Any breach of this clause will result in my immediate removal from the sessions, workshop, program, retreat or event without eligibility for a refund.

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12. I understand, any communication via email or cell phone may not be secure, as such I have made an informed decision when using these communication channels to provide information and indemnify the practitioner of any risk of such communication being intercepted. 

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13. I understand it may be necessary at times for the practitioner to leave or send a message at the phone numbers and email addresses I have provided. By supplying the practitioner with specific phone numbers and email addresses, I authorize the practitioner to leave messages for or send messages to me. 

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14. I understand that all information between practitioner and client is held strictly confidential. There are legal exceptions to this: a. i authorize a release of information with a signature. b. I presents as a physical danger to self or others. c. Abuse and/or neglect are suspected. d. I am under criminal investigation and a subpoena by a court of law has been issued for information on me. In the case of #b or #c above, I understand the practitioner is required by law to inform potential victims and legal authorities so that protective measures can be taken. 

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15. I understand that I am responsible for payment of all fees charged at the time of service and/or booking and that they are to be paid as per the payment terms as evidenced in the booking process and/or invoice sent to me by the practitioner/provider. As such, I agree to pay for all services rendered in full and on time. I understand my participation / entry into any sessions, workshop, program, retreat or event may be stopped or the practitioner /provider may refuse to continue to provide access to any sessions, workshop, program, retreat or event to me entirely if I am unable to meet my agreed payment terms. I understand if I have defaulted on my payment agreement, I will not be eligible for any refund of any part of the service or offering I purchased that remains for completion.

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16. In the event of 1on1 sessions I understand I am expected to arrive on time on agreed upon appointment date and time. If I am 15 minutes or more tardy, then I understand my session may be a shortened or cancelled at the discretion of the practitioner. 

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17.1 I understand cancellations for 1-on-1 sessions must be made at least 24 hours prior to my appointment; otherwise I will be responsible for a $150 cancellation fee of which payment will be due prior to my next session. Should there be an emergency or I become suddenly too unwell to attend, no charge will be made, however, sufficient proof of said emergency and, in the case of sudden illness, a doctors certificate, will be required to void cancellation fee payment requirement. 

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17.1.2 I understand if I have purchased a service or offering where multiple 1on1 session/s are a required part of the protocol, that there is no eligibility for a refund once I have confirmed my first appointment in that series of sessions.

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18. With respect to sessions, workshop, program, retreat or events being held at off-site, 3rd party or remote locations, I understand and agree to adhere to the suggested arrival times and understand that failure to arrive on time may result in major delays to my ability to participate and/or result in my inability to participate whatsoever. I understand I would not be eligible for a refund or credit in these instances nor for any compensation with respect to any additional costs incurred by me as a result.

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18.1 I understand that the refund / cancellation policy for all multi-participant workshops, programs, retreats or events is as per the refund policy above.

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18.2 In the event I have already begun to take advantage of any 1on1 or group calls / sessions included in the workshop, program, retreat or event fee, as preparation for the workshop, program, retreat or event, I understand I am not eligible for a refund or credit no matter how many days out from the start date of the the workshop, program, retreat or event it is.

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19. The Practitioner reserves the right to refuse my registration for any sessions, workshop, program, retreat or event or to stop a course of 1on1 sessions without providing a reason and can cancel said 1on1 session/s at any time. With the exception of clause "16" and "17" and as long as I remain in good stead with the rest of this agreement, any pre-paid session that is canceled by the practitioner/provider through no fault of my own, will be rescheduled or, in the case of sessions, workshop, program, retreat or event being cancelled by the practitioner /provider indefinitely, will be refunded in the form of a store credit to me equal to the value of my outstanding purchase amount, minus any third parts transaction or bank fees. 

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19.1 I understand I will have three months to use the store credit from its date of issue, or it will be considered forfeited.

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20. I understand that in the instances where I am provided with an itemised list of what I need to bring to any given session, program, workshop or event, that:

i) Such items may be deemed mandatory for me to supply in order to ensure my safety and comfort and/or that or fellow participants and failure to bring what is deemed necessary may result in my exclusion for some or all of the session, program, workshop or event and that my participantion in these instances, is at the sole discretion of the provider.

ii) That it is my responsibility and at my own personal cost to supply such items for myself.

iii) It is my responsibility to ensure I supply items that meet the appropriate use, standard and quality necessary for the activity they will be used for, and at my cost to do so,.

iv) I understand any and all personal items I bring to a sessions, program, workshop or event is my responsibility and that I will not hold the provider liable for any items lost, stolen or damaged as a result of my attendance.

v) I understand that it is my responsibilty to ensure my vehicle is roadworthy and suitable for the terrain I will need to travel over to ensure my participation and that any cost associaited with any loss, theft or damage of my vehicle, resulting from my use of it during a session, program, workshop or event is mine to bear, includng any towing or transportation fees as a result of a breakdown, accident or damage.

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21. I understand that my relationship with my practitioner / provider is entirely professional and so any behaviour on my part that is deemed by the practitioner or provider to be unprofessional or could be deemed as an unwanted sexual advancement or abusive in nature will, at the discretion of the practitioner, either result in full termination of my session/s or refused entry to any workshop, program, retreat or event and/or be reported to the authorities. I understand that I will not be eligible for a refund or credit of any kind for any pre-paid sessions, workshop, program, retreat or event cancelled for this reason. 

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22. I understand that the practitioner/provider wishes to provide a safe, inclusive, calm environment for all participants. In any instance where there are multiple participants and / or staff involved in any sessions, workshop, program, retreat or event that I attend, I understand and agree that the requirement for me to conduct myself in a lawful, appropriate manner extends to how I conduct myself in front of and treat all other participants and staff in attendance of the sessions, workshop, program, retreat or event. If my behaviour is deemed by the practitioner/s, staff or provider to be offensive or inappropriate including unwelcome sexual advances,  overt sexual innuendo/harassment, excessive cursing, bullying, divisive, abusive or disruptive behaviour, I understand I will be asked to leave. I understand I will not be eligible for a refund or credit of any kind in this instance and that in severe instances, where my behaviour could be interpretted as criminal, may also be reported to authorities.

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23. I understand, that it is also considered inappropriate behaviour to engage in any consensual sexual behaviour with myself and/or others for the duration of the sessions, workshop, program, retreat or event. I understand this is to ensure safety and comfort for all participants and any breach of this code of conduct will result in my removal from the sessions, workshop, program, retreat or event. I understand I will not be eligible for a refund or credit of any kind in this instance.

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24. I also understand the broad spectrum of beliefs and comfort levels that may be present at sessions, workshop, program, retreat or event where multiple people are in attendance and as such agree to ensure I remain appropriately clothed at all times.

 

25. Failure to consider my fellow participants needs and ages in this respect to any of the above may result in my being removed from the sessions, workshop, program, retreat or event entirely without eligibility for a refund or credit of any kind and, in extreme cases may result in my being reported to local law enforcement authorities or referred to emergecy or medical facilities.

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26. In the event I am found unconscious and non-responsive, I give my consent to any and all medical assistance the host of the program/event/program/retreat deems necessary to administer and/or refer me to appropriate medical support. acknowledge it is my resposiblity to ensure my medical details forms were filled in with sufficient information to ensure safe ad effective medical treatment can be carried out on me. I uderstand all costs associated with my medical care are to be born solely by myself inncluding any fees associated with emergency extraction from remote areas.

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27. I understand I may be required to assist in the event of an emergency and acknowledge I am of an appropriate level or fitness, phsycal health and mental capacity to assist in such an event.

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28. I understand should the program, event, retreat or workshop be cancelled part way through the program due to severe weather and or an emergency situation, that the continuation of the program will be deemed by the organisers as untenable and that the program will be ended immediately thereafter, and that I will not be eligible for any refund or compensation to be awarded to me in any form by the organisers in such instances.

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29. In the event of severe weather, orders due to a pandemic, sudden crisis befalls the orgaisers or any other unforeseen or force majeure circumstances occur in the lead up to any workshop, retreat or program, no refund will be eligible, where possible, a partial credit may be given to support the attendance of another program, at the orgainsers discretion, largely depedat on the circumstances surrounding the cancellation of an event.

 

30. I understand it is my responsibility to have taken out appropriate levels of travel insurance to ensure any loss or damage to my person, my belongings or any travel or program related expenses I might incur in such circumstances as those set forth in the terms and conditions above, are covered by my insurance provider accordingly.

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​PROMOTIONAL PRICING DEVICES AND PRICE ADJUSTMENTS

We are not able to accommodate a price adjustment after Your purchase.

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CHARGEBACKS

You agree to make every attempt to file a refund prior to attempting a chargeback with Your financial institution. In the event of a chargeback attempt, You expressly agree to forfeit any and all of Our bonuses, affiliate bonuses, or other materials afforded to You in exchange for Your original purchase of Our Offering. We reserve the right to present proof of Your access and these Terms and Conditions of Use to the financial institution investigating the dispute.

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REVOCATION OF ACCESS

You have the unilateral right to terminate Your use and access to any of Our Offering(s). Please send an email to Us to initiate this process. Termination will not excuse You of further payment. Upon confirmation of Your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and You agree to be responsible for any additional charges, fees, or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs.

 

CURRENCY

All payments will be processed in the local currency, or if not specified at checkout, in AUD Dollars.

 

TAXES

Sales taxes will be applied to your order as required by law in either Your or Our local area(s).

 

ORDER REVERSAL OR CANCELLATION

We reserve the right to refuse to fulfill any order placed on Our website, in part or in full, and will issue a refund accordingly. We reserve the right to limit or cancel quantities purchased by any given user or household at our sole discretion. We may restrict order quantities based on personal data provided by You, such as orders placed under the same customer account, orders placed on the same payment method, and/or orders that use the same billing and/or shipping address.

 

NO RESELLING OR DISTRIBUTION OF OUR OFFERING

We expressly prohibit orders that, in Our sole discretion, appear to be placed in an attempt to resell Our Offering. We expressly prohibit orders placed by resellers, dealers, distributors or wholesalers and will ban Your access to Our site in any lawful way possible if we discover your prohibited use(s).

 

DISPUTE RESOLUTION

If You and Our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then You explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action.

 

NON-DISPARAGEMENT

If You are found to be slandering, libeling, or otherwise disparaging Our Company, Offering(s), or related materials at Our discretion, You will be immediately removed from the Offering(s) and any related communications. We reserve the right to file a civil claim of action against You for any such damaging actions You take that materially harm Our Company.

 

ENTIRE AGREEMENT

Before You register with Our website or make any purchases therefrom, You will be asked to consent to Our Privacy Policy. If You have consented, or once You do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and Our company relating to the use of this website.

 

LAW AND JURISDICTION

These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with Our country’s law. Any dispute arising out of or related to the information contained herein is subject to adjudication in Our company’s local courts.

 

CONSENT

By using Our website, You hereby consent to Our Terms and Conditions of Use and Privacy Policy.

If You require any more information or have any questions about Our Terms and Conditions of Use, or Our Privacy Policy, please feel free to contact Us by email.

 

ALL RIGHTS RESERVED

All rights not expressly granted in these Terms and Conditions of Use and Privacy Policy or any express written here, are reserved by Company.

 

SEVERABILITY

If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.